First, try the steps outlined in this article, with accompanying video: How to Connect a Wallet to the GameStop NFT Marketplace
- If on a desktop:
- Use a major browser such as Chrome, Firefox, Brave. If you are using Internet Explorer, it's recommended to switch to Chrome in order to install and use a browser wallet.
- Install GameStop Browser Extension Wallet or another Ethereum wallet. Remember to backup your Secret Recovery Phrase, and keep it safe.
- Connect your wallet to GameStop NFT, by clicking the Connect button in the upper right hand corner. If the Connect button is not responding, restart your browser and try again.
- If it is still not working, contact Customer Support using the form here.
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If on a mobile device:
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Use a WalletConnect-enabled Ethereum wallet, from a device with a stable internet connection.
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Connect your wallet to GameStop NFT, by clicking the Connect button in the upper right hand corner of GameStop NFT, and selecting the WalletConnect option.
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If if does not work, contact Customer Support using the form here.
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